Terms & Conditions

Last updated: June 20, 2026

Welcome to CPCS Renewals. By accessing or using our website, services, and support platforms, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Services Provided

CPCS Renewals is an independent support platform that assists CPCS operators in checking card eligibility, booking CITB HS&E tests, organizing CPCS Renewal CPD courses, and facilitating the submission of official CPCS card renewal applications.

2. Bookings and Test Scheduling

• All test bookings made through our platform are subject to availability at local and nationwide test centers.
• It is the applicant's responsibility to provide accurate personal details (name, date of birth, CPCS card number, National Insurance number, etc.). Any delay or error caused by incorrect information is not the responsibility of CPCS Renewals.
• Once a booking request is submitted, our renewal specialists will contact you to coordinate dates, times, and centers.

3. Payment and Fees

All pricing and fees associated with test bookings, training, and support services will be clearly communicated by our customer service team prior to final booking confirmations and payments. You agree to pay all charges in accordance with these rates.

4. Cancellations and Rescheduling

Cancellations and rescheduling requests must be submitted in writing or by phone within the timeframes specified during booking confirmations (typically at least 3 working days prior to the scheduled test). Late cancellations or no-shows may forfeit the booking fees.

5. Limitation of Liability

CPCS Renewals is not liable for any test failures, delay in official card issuing by NOCN/CPCS authorities, or losses arising from rescheduled or cancelled tests by the testing authority. Our liability is strictly limited to the service support fee paid directly to us.